Article 1 General Provisions
1. Users browsing this area will access the claudiobelotti.it website, which can be reached by means of the url claudiobelotti.it. Navigating and placing an order on the website implies acceptance of the Terms and Conditions and Data Protection Policy adopted by the website and indicated therein.
2. These General Terms and Conditions of Sale apply to the sale of goods and the provision of services solely with reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I of the Italian Consumer Code (Legislative Decree 206/05 as amended by Legislative Decree 21/14 and Legislative Decree 70/03) on the part of
Società Extraordinary Srl Unipersonale
Registered office: Via San Giovanni Bosco 50, 24126 Bergamo, ITALY VAT No. 03638520167
Economic and Administrative Index (REA) No. 03638520167
3. Before accessing the products and services provided on the website, users are required to read these General Terms and Conditions of Sale, which are generally and unequivocally accepted at the time of purchase.
4. Users are invited to download and print a copy of the order confirmation and of these General Terms and Conditions of Sale, which claudiobelotti.it reserves the right to amend unilaterally and without prior notice.
Article 2 – Subject
1. These General Terms and Conditions of Sale apply to the offering, sending and acceptance of orders for goods and services on claudiobelotti.it, and do not apply to the provision of services or the sale of products by entities other than the seller that are present on the website via links, banners or other hypertext links.
2. Before placing orders and purchasing products and services from different entities, we suggest users check their terms and conditions of sale.
Article 3 – Conclusion of the contract
1. To conclude the purchase contract, the electronic form must be filled in and sent following the instructions below.
2. The form contains a reference to the General Terms and Conditions of Sale, information about each service purchased and images of each product and its price, the payment methods available, method of delivery of the products purchased and their shipping and delivery costs, a reference to the terms and conditions for exercising the right to withdraw and the timescales and methods for returning the products purchased. The seller is not responsible for any inaccuracies in the graphics representing the products due to technical reasons, as their purpose is merely to serve as illustrations.
3. Before concluding the contract, the user will be asked to confirm that they have read the General Terms and Conditions of Sale, including the information about the right to withdraw and personal data processing.
4. The contract is concluded when the seller receives the user’s completed form, once the information it contains has been checked.
5. The user shall be obliged to pay the purchase price once the procedure of sending the online order is complete. This is done by clicking on the “Purchase now” button after completing the guided procedure.
6. Once the contract has been concluded, the seller takes delivery of the order in order to process it.
Article 4 – Registered user
1. When completing the registration procedures, the user undertakes to follow the instructions on the website and to provide their personal information accurately and truthfully.
2. Confirmation will in any case exonerate claudiobelotti.it from any responsibility for the information provided by the user. The user undertakes to inform claudiobelotti.it promptly about any changes to their data whenever communicated.
3. Should the user provide inaccurate or incomplete information, or there be a dispute between the interested parties about payments made, claudiobelotti.it shall have the right not to activate or to suspend the services until the information has been rectified.
4. When a user first requests the activation of a profile, claudiobelotti.it will give them a username and a password. These identifiers are the system for validating the user’s subsequent access to the services and the only system for identifying the user, and any actions carried out after such access will be attributed to them and be binding on them.
5. The user undertakes to keep their access data secret and to store them with due care and diligence and not to transfer them to third parties, even temporarily.
Article 5 – Product availability
1. Product availability refers to the effective availability at the time the user places the order. This availability must in any case be considered purely indicative, because the simultaneous presence on the website of many users means that the products could be sold to other customers before the order is confirmed.
2. Even after the order confirmation email has been sent, goods may become partially or wholly unavailable. In this case, the order will be automatically corrected by eliminating the unavailable product and the user will be immediately notified by email.
3. If the user requests the order to be cancelled, terminating the contract, claudiobelotti.it will reimburse the amount paid within 30 days of being made aware of the purchaser’s decision to terminate the contract.
Article 6 – Products offered
1. claudiobelotti.it sells:
Interactive online courses, recorded video platforms and classroom courses.
2. Details of the product are available on our website at the following link: https://claudiobelotti.it/i-nostri-corsi;
Article 7) Payment methods and prices
1. The price and the products and services will be those shown on the website, unless there is a manifest error.
2. In the event of an error, claudiobelotti.it will inform the purchaser as soon as possible, so the order with the correct amount can be confirmed or cancelled. claudiobelotti.it is under no obligation to provide a product or service sold at the incorrect price.
3. The website prices include VAT and may be changed at any time. Changes do not affect orders for which the order confirmation has already been sent.
4. Once the chosen products and services have been selected, they are added to the cart. The user then just needs to follow the instructions for making the purchase, entering and checking the information required at every stage of the process. The details of the order may be changed before payment.
5. Payment may be made using: Paypal, Stripe or bank transfer
Article 8 – Delivery
1. claudiobelotti.it delivers all over Italy, including to Vatican City and the Republic of San Marino.
2. claudiobelotti.it will only deliver to the user’s domicile address provided at the time of purchase.
3. Delivery is normally made within 2-4 working days, or, when no delivery date is specified, within the date estimated when the delivery method is selected, and in any case, within the maximum term of 30 days from the confirmation date.
4. If it is not possible to make the delivery, the order is sent to the warehouse. In this case, a notice will specify the location of the order and how to agree a new delivery.
5. If the user is unable to be present at the delivery location at the agreed time, they should contact us again to agree a new delivery date.
6. If the delivery cannot take place through no fault of our own more than 30 days from the date on which the order has become available for delivery, we will assume that the user wishes to terminate the contract.
7. As a result of termination the sums paid will be refunded, including delivery costs, less any additional costs due to the choice of a delivery method other than that originally offered without unjustified delay, and in any case within 30 days of the date on which the contract is terminated. Transport costs deriving from termination of the contract may incur additional charges payable by the purchaser.
8. Delivery costs are payable by the purchaser and are clearly shown when the order is placed.
9. Services provided by the website will be delivered to the customer immediately, and in any case no later than 30 days of the purchase made on the website.
10. Services will be available online or sent to the email address provided by the customer when the order is placed.
11. If delivery cannot take place through no fault of either party, the user’s payment will be fully reimbursed.
Article 9 – Transfer of risk
1. The risks related to the products will be transferred to the purchaser when delivery takes place. Ownership of the products is deemed to have been acquired as soon full payment of all the sums due for the same is received, including delivery costs, or at the time of delivery if this takes place at a later date.
Article 10 – Guarantees and commercial compliances
1. The seller is responsible for any faults in the products offered on the website, including non-compliance of the articles with the right to products ordered, in accordance with the provisions of Italian law.
2. If the purchaser has entered into the contract as a consumer or a natural person operating on the website for purposes outside of their entrepreneurial or professional business, this guarantee is valid on condition that the fault becomes evident within 24 months of the product delivery date; that the purchaser presents a formal complaint about the faults within a maximum of two months from the date on which they observed the fault; and that the return form is correctly completed online.
3. In the case of non-compliance, a user that has entered into the contract as a consumer shall have the right to have the product made compliant free of charge, by being repaired or replaced, or to be given an appropriate price reduction or the contract for the disputed goods to be terminated and the price refunded.
4. All the costs of returning faulty products shall be met by the seller.
Article 11 – Withdrawal
1. In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase without penalty and without specifying the reason, within 14 days from the date of receipt of the products, pursuant to article 57 of Legislative Decree 206/2005.
2. In the event of the purchaser making multiple purchases in a single order with separate deliveries, the 30-day term begins from the date the last product is received.
3. Users intending to exercise the right to withdraw shall inform claudiobelotti.it in a clear statement that may be sent by registered post with return receipt to the following address:
Extraordinary Srl Unipersonale Via San Giovanni Bosco, 50 24126 Bergamo (BG), ITALY
4. The purchaser may also exercise their right to withdraw by sending a clear statement of their decision to withdraw from the contract.
5. Goods may be returned to any sales point in Italy, as indicated on our web page, or sent to:
Extraordinary Srl Unipersonale Via San Giovanni Bosco, 50 24126 Bergamo (BG), ITALY
6. Goods must be returned intact, in their original packaging, complete with all their parts and complete with their related tax documentation. Without prejudice to the right to check compliance with the above, the website shall reimburse the products being returned within a maximum term of 14 days, including any delivery costs.
7. As provided for under article 56(3) of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the website may suspend reimbursement until receipt of the goods or until the purchaser has demonstrated that they have returned the goods.
8. The right to withdraw shall not apply in the event that the claudiobelotti.it products and services are included in the categories referred to in article 59 of Legislative Decree 206/2005.
9. The website shall reimburse the payment using the same method used by the purchaser to make the payment. In the event that payment is made by bank transfer, and the user wishes to exercise their right to withdraw, they must provide the necessary bank details: IBAN, SWIFT and BIC numbers for the reimbursement.
Article 12 – Data processing
1. The purchaser’s data are processed in accordance with the personal data protection law, as specified in the section containing the information pursuant to article 13 of EU Regulation 2016/679 (Privacy Policy).
Article 13 – Boilerplate clause
1. In the event that any of the clauses of these General Terms and Conditions of Sale become invalid for any reason, this will not compromise the validity and compliance with the other provisions of these General Terms and Conditions of Sale under any circumstances.
Article 14 – Contacts
1. All requests for information may be made by email to the following address: info@extraordinary.it, or by telephone to the following telephone number: 800589777, and by post to the following address:
Extraordinary Srl Unipersonale Via San Giovanni Bosco, 50 24126 Bergamo (BG), ITALY
Article 15 – Jurisdiction
1. These General Conditions of Sale are governed by and interpreted according to Italian law, without prejudice to any other overriding law in the purchaser’s habitual country of residence. As a consequence, the interpretation, execution and resolution of the General Terms and Conditions of Sale are exclusively subject to Italian law.
2. Any disputes inherent and/or consequent on the same shall be resolved exclusively by the competent Italian authority. Specifically, should the user qualify as a consumer, any disputes must be resolved by the court in the place of user’s domicile or residence in accordance with the applicable law.
These terms and conditions were drawn up on 10 March 2021
